free domestic shipping over $50*
free domestic shipping over $50*

Return Policy


PRODUCT ISSUE

Please read ALL of the following:

  • If it is an issue on our end where we sent out the wrong product, wrong size, bad graphic. Just send us a picture of what you received for quality control purposes and we can offer a refund or replacement.

EXCHANGE

Please read ALL of the following:

  • If it's a sizing issue, we will offer one time free size replacement 1 size smaller or bigger than the original size on the order. 
  • We do not offer size replacements on more than 2 shirts in the order.
  • US customers have up to 30 days after the shipped date and international customers have up to 60 days after the shipped date.
  • Items must be unworn and unwashed.
  • There is no charge for exchanges.
  • Customer pays to ship exchange(s) to SYRENATOP.
  • SYRENATOP pays to ship new exchanged item(s) back to customer.
  • Exchanges are processed within 1-3 business days from when we received the original items.
  • Customer must include a note in the package stating the name on the order, their email address, and the new size(s) they would like.
  • For any questions or concerns please email us at contact@syrenatop.com

To exchange please ship item(s) to:
SYRENATOP
19521 CYPRESS CT E
MIAMI, FL 33015

RETURN

Please read ALL of the following:

  • Items can be returned for any reason within 30 days of purchase date.
  • To be eligible for a return, your item must be unworn and unwashed. 
  • Customer pays to ship return(s) to SYRENATOP.
  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Returns are processed within 1-3 business days from when we received the original items.
  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
  • Customer must include a note in the package stating the name on the order, their email address, and that they would like a refund.
  • For any questions or concerns please email us at contact@syrenatop.com

To return please ship item(s) to:
SYRENATOP
19521 CYPRESS CT E
MIAMI, FL 33015